Return & Refund Policy
We guarantee our merchandise to be free of manufacturing defects and will accept any item found to have a manufacturing defect for exchange or store credit within 30 days of purchase. All returns must be unworn, unused, uninstalled, etc. and in their original condition with tags / labels attached. Returns without a receipt will not be accepted.
Merchandise received after 30 days will only be accepted at the discretion of The Bear Den.
*This excludes displays, discounted, clearance, and discontinued items - of which all sales are final.
Holiday Return Policy
For purchases made from 11/24 through 12/15, we’re extending our return window to January 15th. Normal conditions of our return policy apply.
Returns, refunds, and store credits may be made or declined at the sole discretion of The Bear Den.
Undeliverable / Return-to-Sender Policy
For items returned to The Bear Den by the carrier for any reason outside of the control of The Bear Den (e.g. items marked undeliverable, no mail receptacle, return to sender, rejected, etc.) - the buyer will be refunded for the item's purchase price less a 30% restocking-fee.